How to treat the troll? An empirical analysis of counterproductive online behavior, personality traits and organizational behavior

Grothe, M., Staar, H. & Janneck, M. (2016). How to treat the troll? An empirical analysis of counterproductive online behavior, personality traits and organizational behavior. In J. C. Spender, G. Schiuma & J. R. Noennig (Eds.), IFKAD 2016 - 11th Internat